Key Performance Areas
The work of the PSC is structured around six Key
performance areas – listed below.
Labour Relations Improvement
Conduct investigative research and provides advice on
complaints, grievances, labour relations practices and
Leadership and Human Resource Reviews
Promote a high standard of public service leadership and
encourage best practices in human resource policies.
Promote good governance and improve governance practices in
the public service.
Service Delivery and Compliance Evaluations
Promote improved service delivery through public
participation and monitoring of quality audits.
Public Administration Investigations
Undertake audits and investigations into public
Promote a high standard of ethical conduct among public
servants and contribute to preventing and combating