DOCUMENTS | Reports | Policy Guide on Annual Reporting

Policy Guide on Annual Reporting

20 July 2000

Table of Contents

  1. Purpose
  2. Background
  3. General presentation framework of a report

3.1 Title of the report
3.2 Acknowledgements
3.3 Table of contents
3.4 Glossary
3.5 Executive summary
3.6 Introduction
3.7 The body of the report
3.8 Conclusions
3.9 Recommendations
3.10 Sources consulted
3.11 Annexures

  1. Protocol for the approval of a report
  2. Publishing of reports

5.1 Identification of the report
5.2 Communication medium
5.3 Distribution protocol for a report

5.3.1 Parliament
5.3.2 Provincial legislators and committees
5.3.3 Client department
5.3.4 Departments that assist the Office in its evaluations
5.3.5 The Minister for Public Service and Administration
5.3.6 Libraries
5.3.7 Other organisations and interested parties

  1. Editing of report

6.1 Editorial committee
6.2 Technical layout of the text

6.2.1 Software package
6.2.2 Format
6.2.3 Headings
6.2.4 Numbering of sections
6.2.5 The presentation of tables
6.2.6 The presentation of illustrations
6.2.7 Documentation of sources consulted

List of sources consulted

Annexure A List of Parliamentary portfolio committees
Annexure B List of provincial legislatures’ portfolio committees
Annexure C List of other interested parties


  1. Purpose

The purpose of this document is to provide guidelines, that will also serve as policy, for the presentation, publication and distribution of the Commission’s reports. These guidelines are based on international standards for the compilation, retrieval and use of reports. This document is structured as follows:

The annual report(s) of the Commission to the National Assembly and provincial legislatures do not form part of this document.

  1. Background

The Commission is in terms of section 196 (6) and (4)(e) of the Constitution, 1996, obliged to report once a year on its activities and the performance of its functions, as well as on any finding it may make and recommendation and advice it may give, to the National Assembly and provincial legislatures. A report on the evaluation of the extent to which the values and principles set out in section 195 are complied with, should also be given.

Apart from annual reporting, which is the Commission’s main reporting responsibility, separate reports on any kind of investigation performed at an institution should also be published.

  1. General presentation framework of a report

A proper report framework supports arguments/statements with facts and concrete examples and specific details and prevents generalisation. The conventional sequence of headings of a long report, each of which will be discussed in turn, is as follows:

3.1 Title of a report

Since the title is the main identifier of the report not only for the reader, but also for filing and retrieving purposes, it should be presented clearly, not resemble the title of any other report and not be obscured by illustrations, since this would make identification and subsequent retrieval difficult. The title may include a subtitle, but should always contain -

The title on the cover and on the title page should not differ in any way. For the sake of readability the title should run from left to right and not from top to bottom.

3.2 Acknowledgments

This information, to acknowledge inputs from participants, is presented on a separate page following the cover page.

3.3 Table of contents

The table of "Contents" should be distinguished from the "Index." The table of contents appears at the beginning of the report and is a list of chapters or sections in the same sequence as they occur in the report, giving also the number of the chapter/section and the page on which it begins. The Index on the other hand appears at the back of the report and is a list of main points discussed (not only the headings) in alphabetical order (not the order in which they occur).

The table of contents can automatically be compiled by applying the "table of contents" function available on Word Perfect of the Office’s computers under "Tools".

3.4 Glossary

A glossary provides the reader with definitions of terms/abbreviations used in the report. The glossary is presented on a separate page following the table of contents. The pages are numbered by Roman numerals.

3.5 Executive Summary

The executive summary is an overview of the full report and not merely of the conclusions or recommendations, and appears just after the glossary. The intent is to communicate in condensed form all the essential findings of the full report, accurately and concisely, that is the -

The summary, should be brief (preferably not longer than two pages), consistent with the contents of the full report, clear, and should stand as an independent, self-contained message (that can be easily disseminated) to help those who have no time to read anything else - like the Portfolio Committee, and to help those who intend to read the full report but would appreciate an overview first.

3.6 Introduction

The introduction addresses certain essential preliminaries such as:

3.7 The body of the report

Headings in the report should be in what the reader will find as a logical order. Sometimes it will be in chronological or alphabetical order; other times in order of importance; sometimes going from the long-term to the short-term, or from the general to the particular. The easiest way to discuss issues are to state what the problem is, how it can be resolved and what the result of the proposed solution would be.

To enhance readability use the following techniques:

The conclusions and recommendations will appear next. Sometimes, however, the nature of the report will predict that these information be provided after each segment of the report.

3.8 Conclusions

Conclusions are verdict(s) derived from, and which can be directly supported by the arguments/evidence discussed in the report. The conclusions have to be persuasive; the reader must agree with the writer and be convinced by the argument.

3.9 Recommendations

Recommendations are best written when they are crisp, as short as possible and when they do not overlap with conclusions. Recommendations should logically flow from the conclusions and drafted very carefully to ensure that the right person takes the right action based on the recommendations. The test of well-written recommendations is whether it is possible to implement the recommendations detached from the report or not. When there is a long list of recommendations, it is advisable to divide them into long term, short term, or by the different people/agencies who should implement them.

3.10 Source consulted

Every source consulted in writing a report should be acknowledged in a List of sources consulted. This list should not be called Bibliography, since the term usually refers to a comprehensive list of information sources on a given subject.

3.11 Annexures

They are technical information put at the end of the report to emphasise that they are for specialist readers and that the report makes sense without them. It should have its own list of contents and pagination. When the annexures are not tagged, the annexures’ page numbering should either follow that of the main text, or be numbered separately as a whole.

  1. Protocol for the approval of a report

In submitting any report for approval the following protocol that prevails in the Office, must be followed:

  1. Office submit draft report to Commission Cluster via Director-General.
  2. Commission Cluster recommends draft report for submission to full Commission.
  3. Full Commission approves draft report for submission or presentation to client for comment.
  4. Commission Cluster and Office discuss contents of draft report with client.
  5. Client provides the Commission with formal comments/inputs.
  6. Office amends report if necessary and submits final reports to Commission Cluster via Director-General.
  7. Commission Cluster recommends final report for submission to full Commission.
  8. Full Commission approves final report for printing and distribution.
  9. Sub-directorate Communication prepares report for printing and distribution to clients.
  1. Publishing of reports

The organisation that produces or arranges for the production of a document is regarded as the publisher. This could either be the Government Printer or an individual Government Department - in our case, the publisher is the Public Service Commission. In publishing a report the identification of the report, communication medium and the distribution protocol are of importance.

5.1 identification of a report

Each report (publication) needs to be provided with both an ISBN (International Standard Book Number) and the ISSN (International Standard Serial Number) number for identification to comply with the International Standards Organisation (ISO) requirement in this regard. (The ISO regards regularly published reports as both monographs - books - and serials that require an identification code). Apart from identification, the purpose of these codes is to -

The librarian assigns and keeps a register of ISBN and ISSN numbers in numerical order. These numbers are obtained from the Subdirectorate of Meta-information of the Department of Arts, Culture, Science and Technology.

5.2 Communication medium

Apart from the official printed report, the contents of the report are also communicated in the following ways by the Public Service Commission, whom are assisted by officials of the Sub-directorate Public Relations:

Communication medium

Recipients

1. Media briefing/releases

All citizens

2. External newsletter

All stakeholders

3. Information bulletins with a summary of the main findings and recommendations on completed investigations and/or a list of published reports which can be obtained from the Public Service Commission

All stakeholders, citizens

4. Web page on the Internet.

All citizens - local and international

5. Annual report.

Parliament

6. Internal newsletter.

All employees of the PSC

7. Staff briefings.

All employees of the PSC

8. Oral presentations on the main findings and recommendations contained in reports of completed investigations supported by audio-visual presentations.

Presentations are arranged with

  • Chairperson of Portfolio Committee
  • Chairperson of NCOP-delegate
  • Minister/Member of Executive Council
  • Director-General/Head of department
  • Editor of the news paper

Client, i.e

  • Portfolio Committee of National Assembly and/or Provincial Legislature relevant to the subject of the report.
  • National Council of Provinces.
  • Minister relevant to subject of the report.
  • Member of Executive Council relevant to subject of the report.
  • Head of Department relevant to subject of the report.
  • Press.

5.3 Distribution protocol for a report

The protocol for the distribution of reports and the number of copies that must be distributed to the following role players/interested parties as set out in the table below. The reports must be accompanied by a letter signed by the Chairperson of the Public Service Commission:

ROLE PLAYER

PROTOCOL

NUMBER OF REPORTS

1. PARLIAMENT

1.1 National Assembly

Report is submitted to the Speaker of the National Assembly (Rules of the National Assembly, Rule 302(a) and 303(1)(a)).

750

1.2 Portfolio Committee

Report is referred by Speaker to the chairperson of the portfolio committee relevant to the subject of the report (Rules of the National Assembly, Rule 303(1)(a)). A clear indication should be given in the report of what action is expected of the Committee - Rule 201 of the Rules of the National Assembly should serve as a guide in this regard.

According to number of members

1.3 National Council of Provinces (NCOP)

Report is submitted to the chairperson of the NCOP.

90

2. PROVINCIAL LEGISLATURES AND COMMITTEES

2.1 Eastern Cape

Report is submitted via the Speaker to the relevant portfolio committee’s chairperson.

If the report was requested by a MEC, it is submitted via the MEC relevant to the subject of the report.

60

2.2 Free State

Rules do not cover protocol for submission of reports yet.

As interim arrangement submit report to chairperson of Finance Committee.

60

2.3 Gauteng

Report is submitted to Leader of the House (Gauteng Provincial Legislature Standing Rules, Chapter II 2.1(4) who refers it to Portfolio Committee.

60

 

2.4 KwaZulu-Natal

Report is submitted to the Speaker who refers it to Portfolio Committee.

125

 

2.5 Mpumalanga

Report is submitted to the Speaker (Mpumalanga Provincial Legislature, Rules and Orders, Rule 91) who refers it to Portfolio Committee.

60

2.6 Northern Cape

Report is submitted via the Premier’s Office to the Speaker who refers it to Portfolio Committee.

60

2.7 Northern Province

Report is submitted to Speaker (Legislature of the Northern Province Standing Rules, Rule 30(1)(c) and 72) who refers it to Portfolio Committee.

60

2.8 North West

Report is submitted to the chairperson of the portfolio committee relevant to the subject of the report with a copy to the Speaker and

60

2.9 Western Cape

Report is submitted to Speaker who refers it to Portfolio Committee. (Western Cape Provincial Parliament, Rules 84.(1)(a) and (c)/85.(1) and 97).

60

3. CLIENT DEPARTMENT

  • Subject affects only one department:

  • National departments

A copy each is submitted to the relevant Minister and head of department.

  • Provincial Administrations

A copy each is submitted to the MEC and head of provincial department relevant to the subject of the report, the Premier and Director-General.

  • Subject affects the entire Public Service:

One (1) copy to

  • the President, Deputy-President, Ministers and heads of all national departments, and
  • the Director-Generals of Provincial Administrations, Premiers, MEC’s and heads of provincial departments.





2





4







56


203

4. DEPARTMENTS THAT ASSISTED THE OFFICE IN ITS EVALUATIONS

Submit copy to head of the relevant department.

1

5. THE MINISTER FOR PUBLIC SERVICE AND ADMINISTRATION

Submit one copy to the Minister.

1

6. LIBRARIES

6.1 Signed agreements: Because of an agreement that exists between the State Library and these institutions, copies must be sent to both in the United States.

6.1.1 The United Nations Dag Hammerskjöld Library

Submit one copy via the Office’s Sub-directorate: Library Services and Publications.

1

6.1.2 The Library of Congress

Submit one copy via the Office’s Sub-directorate: Library Services and Publications.

1

6.2 Legal deposit libraries: The Legal Deposit of Publications Act, 1982 (Act no.17 of 1982) requires that a copy each be send to the following libraries:

6.2.1 Bloemfontein Public Library

Submit one copy to the legal deposit section via the Office’s Sub-directorate: Library Services and Publications.

1

6.2.2 State Library Pretoria

Submit one copy to the legal deposit section via the Office’s Sub-directorate: Library Services and Publications.

1

6.2.3 Library of Parliament, Cape Town

Submit one copy to the legal deposit section via the Office’s Sub-directorate: Library Services and Publications.

1

6.2.4 Natal Society Library, Pietermaritzburg

Submit one copy to the legal deposit section via the Office’s Sub-directorate: Library Services and Publications.

1

6.2.5 South African Library, Cape Town

Submit one copy to the legal deposit section via the Office’s Sub-directorate: Library Services and Publications.

1

7. OTHER ORGANISATIONS AND INTERESTED PARTIES

If the other organisations on the list at Annexure C and interested parties are keen to know about the Commission’s work, reports can be accessed on the Office’s Web page. Here restrictions are placed on access - for example access to the full report, or only the executive summary, or only some chapters - as the Commission decides from time to time. (The provisions regarding transparency must however be borne in mind).

None

  1. Editing of report

    To ensure a high technical quality of the reports, an editorial committee and guidelines on the technical layout of reports have been established.

6.1 Editorial Committee

The editorial committee consists of

The functions of this editorial committee are as follows:

6.2 Technical layout of the text

Guidelines on the technical layout of a report’s text are necessary to ensure standardisation of the Commission’s reports. The following aspects are covered in this section:

6.2.1 Software package

To ensure compatibility and easy editing, all reports must be written in Coral Word Perfect.

6.2.2 Format

To improve the readability of the text and to allow room to bind the report, the following margins and fonts should be used for the cover page and main text:

Cover page

Main text

  • Margins
Left : 2.54 cm.
Right : 2.54 cm.
Top : 2.40 cm.
Bottom : 2.54 cm.
Line spacing : 1.00 cm.
  • Setting of page :
Full
  • Text :
Font - Arial 12.
  • Page numbering :
  • Contents, glossary
  • Body of report :
  • Annexures :
Bottom centre, Font - Arial 10.
Top centre, consecutively in lower case Roman and summary Numerals.
Consecutively in Arabic numerals, starting from page 1.
Follow the numbering of the main text in Arabic numerals.
  • Header :
Every new chapter. Top of page. Format setting. Choose Header/Footer. Choose "create Header A". Hard return x 2. Horizontal line. Two spaces up. Font - Arial 8, Italics, Upper case. Left, indent, number of chapter, indent, name of chapter.
  • Footer :
Only put it in once at the very first page following the cover page). Top of page. Format setting. Choose Header/Footer. Choose "create Footer A". Horizontal line. Hard return. Upper case, Italics, Font - Arial 8. Public Service Commission left, Indent, Name of report left right.

6.2.3 Headings

Three levels of headings are normally more than sufficient. If more headings are needed, there might be something wrong with the overall structure. The three levels, also available on Word Perfect of the Office’s computers under "Format, Styles, Headings 1 - 8, are as follows:

All headings should be in lower case, bold, with only the first letter of the first word in upper case. (Names of persons, places, etc., should be capitalised according to normal usage).

6.2.4 Numbering of sections

The numbering of the different sections of the report is essential, because it -

The easiest way to go about numbering the sections is as follows:

Example:

2
2.1
2.1.1

and not

2

2.1

2.1.1

since this will take up unnecessary space and make the text, which will also be indented, awkward to read.

6.2.5 The presentation of tables

When tables are presented in a report, it is important to keep the following in mind:

6.2.6 The presentation of illustrations

Illustrations include graphs, drawings, photographs, maps, diagrams and computer printouts, and are collectively called figures in a report. When using illustrations in a report, the following guidelines should be followed:

6.2.7 Documentation of sources consulted

In compiling the List of sources consulted, follow the steps indicated below:

Sequence for books

The correct sequence for presenting the bibliographic details of books is:

Sequence for periodicals

The correct sequence for presenting the bibliographic details of an article in a periodical is:

Sequence for government publications

The correct sequence for presenting the bibliographic details of government publications is:

LIST OF SOURCES CONSULTED

ANNEXURE A

DISTRIBUTION OF REPORTS

LIST OF PORTFOLIO PARLIAMENTARY COMMITTEES

NAME OF COMMITTEE

NUMBER OF MEMBERS

1. Agriculture, Water Affairs and Forestry

25

2. Arts, Culture and Language, Science and Technology

24

3. Communication

26

4. Constitutional Affairs - including Provincial Affairs and Local Government

39

5. Correctional Services

25

6. Defence

25

7. Education

26

8. Environmental Affairs and Tourism

25

9. Finance

26

10. Foreign Affairs

25

11. Health

26

12. Home Affairs

26

13. Housing

26

14. Justice

26

15. Labour

25

16. Land Affairs

25

17. Mineral and Energy Affairs

25

18. Public Enterprises

25

19. Public Service and Administration

25

20. Public Works

25

21. Reconstruction and Development Programme

26

22. Safety and Security

25

23. Sport and Recreation

25

24. Trade and industry

25

25. Transport

25

26. Welfare

26

27. Private Members’ Legislative Proposals and Petitions

28

28. National Council of Provinces

50

Total

750

ANNEXURE B

DISTRIBUTION OF REPORTS

LIST OF PROVINCIAL LEGISLATURES’ PORTFOLIO COMMITTEES

NOTE: The composition of these committees might differ from time to time. It is therefore necessary to obtain the correct information before publishing of a report.

EASTERN CAPE

Portfolio Committees

  1. Agriculture & Land Affairs
  2. Constitutional Development & Intergovernmental Relations
  3. Economic Affairs, Environment & Tourism
  4. Education & Training
  5. Finance & Provincial Expenditure
  6. Health
  7. Local Government & Housing
  8. Public Works
  9. Safety & Security Liaison
  10. Sports, Arts & Culture
  11. Transport
  12. Welfare

Other Committees

  1. Advisory Board
  2. House Business
  3. Internal Arrangements
  4. NCOP Business
  5. Public Accounts
  6. Public Participation & Petitions
  7. Rules
  8. RDP & Corporate Services
  9. Youth, Gender & Disabled

FREE STATE

Portfolio Committees

  1. Education, Sports, Arts, Culture, Science & Technology
  2. Environmental Affairs & Tourism
  3. Finance
  4. Local Government & Housing
  5. Pensions, Health & Social Services
  6. Safety and Security & Agriculture

Other Committees

  1. Technical
  2. Public Accounts

GAUTENG

Portfolio Committees

  1. Agriculture, Conservation, Environment & Land Affairs
  2. Development Planning & Local Government
  3. Education
  4. Finance & Economic Affairs
  5. Health
  6. Housing
  7. Public Safety & Community Liaison
  8. Public Transport, Roads & Works
  9. Social Services & Population Development
  10. Sports, Recreation, Arts & Culture

Other Committees

  1. Internal Arrangements
  2. Petitions & Public Participation
  3. Public Accounts
  4. Rules

KWAZULU NATAL

Portfolio Committees

  1. Agriculture
  2. Economic Development & Tourism
  3. Education
  4. Health
  5. Housing
  6. Local Government
  7. Nature Conservation and Environmental Affairs
  8. Premier
  9. Safety and Security
  10. Traditional Affairs
  11. Transport
  12. Welfare and Population Development
  13. Works

Other Committees

  1. Constitutional Affairs Standing Committee
  2. Discipline Standing Committee
  3. Parliamentary Executive Board
  4. Private Member’s Bills, Petitions and Pensions
  5. Rules Standing Committee

MPUMALANGA

Portfolio Committees

  1. Agriculture & Environmental Affairs
  2. Economic Affairs, Gaming & Tourism
  3. Education, Sports, Recreation, Arts & Culture
  4. Finance & Premier’s Department
  5. Health, Social Services & Population Development
  6. Local Government, Traffic, Housing & Land Administration
  7. Public Works, Roads, Transport and Safety & Security

Other Committees

  1. Chairperson’s Panel
  2. Internal Arrangements
  3. Legislative Service
  4. NCOP
  5. Petitions & Private Members Legislative Proposals
  6. Programming & Prioritisation
  7. Public Accounts
  8. Rules

NORTHERN CAPE

Portfolio Committees

  1. Agriculture & Land Affairs
  2. Conservation & Environmental Affairs
  3. Economic Affairs & Tourism
  4. Education
  5. Finance
  6. Health
  7. Local Government & Housing
  8. Provincial Safety & Liaison
  9. Social Service & Population Development
  10. Sports, Arts & Culture
  11. Transport, Roads & Public Works

Other Committees

  1. Chairpersons’ Committee
  2. Disciplinary
  3. Gender
  4. Internal Arrangements
  5. National Public Service (Fiorst) Ad Hoc Committee
  6. Programme Committee
  7. Provincial Constitutional Committee
  8. Public Accounts
  9. Reconstruction & Development Programme
  10. Rules Committee
  11. Woman’s Caucus

NORTHERN PROVINCE

Portfolio Committees

  1. Agriculture, Forestry & Nature Conservation
  2. Education
  3. Finance, Trade, Industry & Economic Affairs
  4. Health & Welfare
  5. Local Government & Housing
  6. Public Transport
  7. Public Works
  8. Safety & Security & Public Administration
  9. Sports, Arts & Culture

Other Committees

  1. Disciplinary
  2. Internal Arrangements
  3. Public Accounts
  4. Rules
  5. Status & Quality of Life of Woman

NORTH WEST

Portfolio Committees

  1. Agriculture, Conservation & Environment
  2. Development Local Government & Housing
  3. Economic Development, Planning & Tourism
  4. Education
  5. Premier
  6. Safety & Liaison
  7. Social Services, Arts, Culture & Sports

Other Committees

  1. Chairperson’s Committee
  2. Internal Arrangements
  3. Management Board
  4. Public Accounts
  5. Rules Committee

WESTERN CAPE

Portfolio Committees

  1. Economic Development
  2. Education, Environmental & Cultural Affairs
  3. Finance, Development Planning & Gambling
  4. Governmental Affairs & Community Safety
  5. Health, Social Services, Office of the Premier & Corporate Services

Other Committees

  1. NCOP
  2. Public Accounts
  3. Rules & Internal Arrangements

ANNEXURE C

DISTRIBUTION OF REPORTS

LIST OF OTHER INTERESTED PARTIES

NAME OF INSTITUTION

NUMBER OF MEMBERS

1. Chambers of Commerce/Industry

9

2. Embassies

22

3. Individuals

37

4. Libraries: City

4

5. Libraries: Other

48

6. Libraries: Public

3

7. Libraries: State

45

8. Libraries: Universities

13

9. Media

36

10. Organisations

44

11. Post Office

2

12. Technicons

5

13. Unions

17

14. University Departments

59

Total

344