Key Performance Areas

The work of the PSC is structured around six Key performance areas – listed below.

Labour Relations Improvement
Conduct investigative research and provides advice on complaints, grievances, labour relations practices and policies.

Leadership and Human Resource Reviews
Promote a high standard of public service leadership and encourage best practices in human resource policies.

Governance Monitoring
Promote good governance and improve governance practices in the public service.

Service Delivery and Compliance Evaluations
Promote improved service delivery through public participation and monitoring of quality audits.

Public Administration Investigations
Undertake audits and investigations into public administration practices.

Professional Ethics
Promote a high standard of ethical conduct among public servants and contribute to preventing and combating corruption.