Guidelines

• Circular to advise Executive Authorities, Heads of Departments and Employees regarding the prevention and management of unlawful instructionst (pdf)
• PSC Circular on Grievance Management (pdf)
• Manual on unlawful instructions and handling of Ethical Dilemmas in the Workplace (pdf)
• Guide on Governance Practice for Executive Authorities and Heads of Department (pdf)
• Guide to correct irregular appointments (pdf)
• Circular dd 29 Sept 2020 re Unlawful Instructions (pdf)
• PSC Guide on the Constitutional Values and Principles Governing Public Administration (pdf)
Reporting of disciplinary proceedings on financial misconduct for the 2016/2017 financial year
• Annexure A (xls)
• Annexure B (xls)
• Annexure C (xls)
• Protocol on Announced and Unannounced Inspections September 2016 (pdf)
Report on the Roundtable Discussion on the Improper Management of the Performance Management and Development System (PMDS) which leads to Grievances in the Public Service (pdf)
• Protocol of dealing with grievances of Heads of Department (HoDs) lodged with the PSC (pdf)
• Disciplinary Cases in respect of financial misconduct finalised during 1 April 2011 to 31 March 2012 (Annexure A) (xls)
• Recovery of the value of the loss or damages as a result of financial misconduct cases reported to the PSC in the 2010/2011 (Annexure B) (xls)
• Explanatory Manual on the Code of Conduct for the Public Service (PDF)
• Notice to All Service Providers Registered on the OPSC'S Service Providers Database (PDF)
• Public Service Commission Guidelines for the Evaluation of Heads of Department for the 2010/11 Financial Year (PDF)
• PSC Guidelines for Evaluation of Heads of Department 2009/2010 Cycle (PDF)
• Protocol on the Reproduction of PSC Publications (PDF)
• Template for Developing Guidelines on Public Participation
• A Toolkit on Recruitment and Selection (PDF)
• Basic Concepts in Monitoring and Evaluation (PDF)
• Code of Conduct 2002 English (PDF)
  • Afrikaans (pdf | word)
  • isiNdebele (pdf | word)
  • isiXhosa (pdf | word)
  • isiZulu (pdf | word)
  • Sepedi (pdf | word)
  • Sesotho (pdf | word)
  • Setswana (pdf | word)
  • siSwati (pdf | word)
  • Tshivenda (pdf | word)
  • Xitshonga (pdf | word)
• Code of Conduct for Public Servants (Regulation 825 of 1997)
• Grievance Rules:(PDF)
  • Grievance Rules – IsiNdebele
  • Grievance Rules – IsiXhosa
  • Grievance Rules – Zulu
  • Grievance Rules – Sepedi
  • Grievance Rules – Sesotho
  • Grievance Rules - English
  • Grievance Rules - SiSwati
  • Grievance Rules - Setswana
  • Grievance Rules - XiTsonga
  • Grievance Rules - Tshivenda
• Guidelines for the Evaluation of Heads of Department for the 2005/2006 (DOC)
• Guideline for the Evaluation of Heads of Department for the 2007/2008 Financial Years (PDF)
• Guidelines for the Evaluation of Heads of Department for the 2008/2009 Financial Cycle (PDF)
• Guideline on Management of Suspensions (PDF)Protocol on Announced and Unannounced Inspections (PDF)
• Guide on Organisational Performance Management for Hospital Managers
  • CH 1 (pdf)
  • CH 2 (pdf)
  • CH 3 (pdf)
  • CH 4 (pdf)
  • CH 5 (pdf)
  • CH 6 (pdf)
  • CH 7 (pdf)
  • CH 8 (pdf)
  • CH 9 (pdf)
  • CH 10 (pdf)
• Guide on performance management for social development departments (PDF)
• Guideline on School District Management (PDF)
• Guidelines to follow when considering the merits of an appeal in a case of misconduct. (PDF)
• National Anti-Corruption Hotline Toolkit (PDF)
• PSC Guidelines on the Evaluation of Heads of Department 2002/2003 Financial Year
• PSC guidelines on the Evaluation of Heads of Department 2003/2004 Financial Year (PDF)
• PSC Guidelines on the Evaluation of Heads of Department for 2004-2005 (DOC)
• Public Service Commission's Access to Information Manual (PDF)
• Public Service Commission Guidelines for the Evaluation Of Heads of Department for the Financial Year 2006/2007 (DOC)
• Social Development Procedure Manual (PDF)
• Step by Step Guide on Holding Citizens Forums (PDF)
• Toolkit on the Management of Poor Performance in the Public Service (PDF)
• Updated ME Assessment Framework (PDF)
• Verification of Qualifications in the Public Service (PDF)
• Whistle-blowing:
  A Guide for Public Sector Managers Promoting Public Sector Accountability Implementing the Protected Disclosures Act (PDF)