Tabling of the Public Service Commission's Annual Report for 2020/21 Financial Year Eastern Cape Province

23 June 2022

The Public Service Commission (PSC) in the Eastern Cape tabled the PSCs Annual Report for the 2020/21 financial year at the Eastern Cape Provincial Legislature on Thursday, 23 June 2022. It is for the second time that the PSC in the Province formally table the Annual Report in line with the prevailing legislation.

Section 196 (4) (e) of the Constitution provides for accountability of the Commission in respect of its activities and the performance of its functions, including findings it may make and directions and advice it may give and to provide an evaluation of the extent on which the values and principles set out in section 195 of the Constitution are complied with. Section 196 (6) (b) provides that the reporting of these activities in a province shall be tabled at the legislature of that particular province.

After the tabling, the Speaker will refer the PSCs Annual Report to the Portfolio Committee on Office of the Premier for processing. Given the fact that the Annual Report covers the work of the entire Public Service Commission, members of the Portfolio Committee will focus on province-specific matters that requires further handling.

The tabling of the Annual Report is a demonstration of how the PSC views accountability to be of paramount significance in the execution of its mandate in the interest of the maintenance of effective and efficient public administration and a high standard of professional ethics in the public service.

The PSC is an independent institution established in terms of Chapter 10 of the Constitution, primarily to promote "a high standard of professional ethics in the Public Service".

SUMMARY OF PERFORMANCE FOR 2020/21 - National Overview

During the audit of its financial statements and performance information based on pre-determined objective; the PSC achieved a clean audit outcome for the financial year under review. This means that the PSC's financial statements were free from material mis-statements and there were no material findings on reporting on performance objectives or non-compliance with legislation.


Programme 2: Leadership Management Practices

The PSC noted a sharp decline on lodging of grievances by employees during lockdown. To this end, the PSC dealt with 20 grievances that were properly referred (meaning lodged within the prescribed period of 90 days). These grievances comprised of areas that deal with Human Resource practices such as performance management, salary problems, leave, secondments, selection, victimization as well as training-related grievances such as applications to undertake articles by candidate attorneys. The resolution of grivances promote harmonious labour relations in the public service. The PSC has noted with concern that departments often fail to investigate grievances of employees and are referred to the Commission after the prescribed period. In some instances, the recommendations of the PSC are not implemented and employees remain dissatisfied after the outcome of the grievance. Another emerging trend observed by the PSC is that grievances of former employees are not investigated and the majority of these grievances relates to non-payment of leave gratuities amongst others.

Programme 3: Monitoring and Evaluation

The PSC consolidated the evaluation of Departments compliance with the constitutional values and principles and a report was subsequently produced. The department which were evaluated included amongst others, Office of the Premier, Provincial Treasury, Coperative Governance and Traditional Affairs, Health, Education, Transport, and Public Works.

In addition, a Section 196 (4) (e) was also produced in line with the Constitution, 1996, wherein the Commission accounts about its annual activities and performance of its functions. The PSC remain concern about the non-payment of service providers within the prescribed period.

Programme 4: Integrity and Anti-Corruption

4.1 Public Administration Investigations

The PSC handled 14 Public Administration investigations of which 8 were finalized. The Eastern Cape Provincia Office issued three (3) reports that were submitted to the relevant MEC's and the Premier. The reports related to irregular salary adjustment, irregular renewal of employment contract and allegations of the purchase of goods by the Mthatha Airport that never reached Mthatha Airport but were utilized elsewhere. The PSC experienced challenges in concluding some of the investigations during the lockdown because some officials were not always available thus making it difficult to access critical documents that could assist in the investigations.

4.2. National Anti-Corruption Hotline (NACH)

At the close of the financial year, there were thirty-two cases (32) that were referred to departments which were not concluded by the departments. It is worth mentioning that during the 2020/21 financial year, the number of cases of alleged corruption received from the National Anti-Corruption Hotline declined due to lockdown.

4.3 Financial Disclosure Framework

The PSC produced an overview report on Financial Disclosure Framework which aims at managing conflict of interest by members of the Senior Management Service. The Eastern Cape submission rate was 99%. Both Provincial Treasury and Department of Economic Development, Environmental Affairs and Tourism did not achieve the 100% compliance. In relation to the scrutiny of the financial disclosure forms where the PSC assesses amongst others, whether the involvement of an official in any activities or declared companies would not lead to conflict of interest, the PSC found that:
  1. Sixty-three (63) SMS members did not disclose all their registrable interests such as directorships or companies.
  2. One (1) SMS member did not disclose his immovable property.
  3. Nine (9) SMS members did not disclose all registrable interests (in this case they did not disclose all their vehicles).
  4. Sixty-three (63) SMS members were linked to companies that could be construed as posing potential conflict of interest.
  5. Eight (8) SMS members were engaged in Remunerative Work and the total amount involved was R565 268.00.
  6. Three (3) SMS members received gifts and/or sponsorships and the total amount involved was R158 372.00

The detailed findings of the scrutity and recommendations made by the PSC were forwarded to the Executive Authorities and Heads of Departments were copied.

With regards to the PSC's intervention regarding pension queries, the Commission assisted in the investigation of twenty (20) cases of pension payouts of former government employees. Through the intervention of the PSC, fifteen (15) cases were resolved and beneficiaries were paid. The Department of Health remains the biggest culprit as it often fails to exit employees properly and often do not complete exit documents for dismissed employees.

Similarly, the PSC intervened on the failure by the Department of Health to implement an Award and Court judgement of an employee unfairly dismissed by the department. The same department remains the culprit in other areas such as lifting of dismissal codes in compliance with Regulation 61 of the Public Service Regulations.

The PSC will continue to promote the Constitutional Values and Principles with the aim to change the mindset of public servants towards a responsive and values-driven Public Service. To this end, the PSC will continue to engage with all departments to ensure effectiveness and efficiency of service delivery and a high standard of professional ethics.

For enquiries contact: Mr Loyiso Mgengo; Tel (043) 643 4704; Cell: 072 7255 348; E-mail:
Humphrey Ramafoko; Tel (012) 352 1070; Cell: 082 7821 730; E-mail:

Issued by the Public Service Commission: Eastern Cape

National Anti-Corruption Hotline: 0800 701 701



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