Commissioners of the Public Service Commission (PSC) met on 25 January 2023 to review the PSC Rules on Referral of Grievances. During the implementation of its Rules, the PSC has identified gaps that needed to be addressed and resolved to review the Rules in order to be more effective and efficient, as well as aligned to operational changes within the PSC. Part of the discussions during the meeting focused on, amongst others, intake Assessment Unit and implications for the grievance review. Stakeholders' inputs towards proposed amendments to the Rules were also considered.